Privacy policy

Hazelmont Care is committed to protecting and respecting your privacy. Your personal data is information which by itself or with other information available to us can be used to identify you, the data subject.

By ‘processing’, we mean any activity that involves using your personal data. This includes collecting it, recording it, storing it, retrieving it, using it, amending it, disclosing it, destroying it, and transferring it to other individuals or organisations outside of the Hazelmont Care Group.

Please read the following carefully to understand Hazelmont Care's views and practices regarding your personal data and how Hazelmont Care will treat it.

IP addresses and cookies

Hazelmont Care may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. Hazelmont Care may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help Hazelmont Care to improve Hazelmont Care's site and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Hazelmont Care's site. Unless you have adjusted your browser setting so that it will refuse cookies, Hazelmont Care's system will issue cookies when you log on to Hazelmont Care's site.

Changes to Hazelmont Care's privacy policy

Any changes Hazelmont Care may make to Hazelmont Care's privacy policy in the future will be posted on this page.

where we have your consent. We will rely on your consent :

As well as giving you the choice to receive marketing information, such as subscribing to our e-newsletter, service email updates and general news about Hazelmont Care, we also give opportunity to indicate that you no longer wish to receive this information.

We will always make it clear where we need your permission to process your personal information, where we rely solely on your consent to use your personal information. You then have the right to withdraw that consent at any time, using the same method by which you gave us your consent originally.

The period for which we will keep your personal information

We will only retain your personal information for as long as it is required in relation to the purposes for which it was originally obtained or based on our legal and regulatory requirements.

How long personal information will be retained for depends on the type of information it is and what it is being used for. For example, if you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (although we will keep a record of your preference not to be emailed).

We also continually review the information that we hold, and delete anything that is no longer required.

How we keep your personal information safe and who has access to it

We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, unauthorised access, destruction or damage.

Personal information held by us electronically are stored on secure computer systems and we control who has access to them. Our staff receive data protection training and we have data protection policies and procedures in place which teams are required to adhere to.

Where we use external companies to collect or process personal data on our behalf, we undertake detailed checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they have collected or have access to.

Hazelmont Care's site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Hazelmont Care does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Contact us

Questions, comments and requests regarding this privacy policy are welcomed including enquiries concerning your permission and privacy rights, and should be addressed to Marketing Department, Hazelmont Care, West Midlands House, Gipsy Lane, Willenhall, WV13 2HA